Get Smart Agent Routing, Chat Disposition and detailed Agent Analytics With QuickReply.ai
Over 600+ Merchants have increased AOV and LTV through QuickReply
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QuickReply.ai smartly routes chats to the right agent based on their current workload. This ensures that queries are handled promptly, leading to faster responses and happier customers.
With balanced workloads, your team can maintain high service levels without getting overwhelmed, providing a better experience for your customers.
Managing customer queries efficiently is crucial, and Bitespeed’s chat panel lacks key features like chat disposition. Chat disposition allows agents to tag, categorize and summarise conversations, enabling targeted follow-ups and segment-specific marketing campaigns later.
This means you can easily segment users based on their interactions and run highly targeted retargeting campaigns, boosting your marketing effectiveness.
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Customer support can make or break your experience. Bitespeed’s support often falls short, with slow responses and unmet promises. QuickReply.ai provides proactive support, detecting and addressing issues in your campaigns before they escalate. You’ll always have a dedicated team and a WhatsApp group ensuring everything runs smoothly.
Accurate revenue tracking is essential, and some former Bitespeed customers have reported inflated numbers. QuickReply.ai uses clear criteria for attributing sales—any user visiting the website within 72 hours of receiving a WhatsApp campaign is attributed to QuickReply. This transparency ensures you have reliable data for informed decisions.
Here’s an objective comparison between Bitespeed and QuickReply.ai based on WhatsApp marketing features
Works with the tools that you use every day.
We aim to maximise campaign effectiveness and customer interaction. Our tailored solutions offer more than just support; they're designed to amplify your brand's presence and success.
Benefit from our experience with event-specific playbooks (Diwali, Rakshabandhan, BFCM, etc) and hands-on customer success support for your campaigns.
Receive immediate support through a dedicated WhatsApp group, crucial for resolving urgent issues like template rejections before major events.
Don’t have a dedicated marketing operations expert? Our team will assist you in implementing all available features, such as setting up chatbots.
WhatsApp is the growth pad for DTC teams. Saturated by the ad jungle that is Facebook and Instagram, WhatsApp is where transactions are happening. Some numbers from the QuickReply desk
Abandoned cart recoveries via QuickReply
Average ROAS of QuickReply customersÂ
Increase in phone number collections via WhatsApp popups as opposed to email collections
Daily WhatsApp messages pushed by QuickReply customers
Bitespeed is a powerful WhatsApp marketing solution but lags behind QuickReply.ai in terms of advanced functionalities for agents and comes at a higher cost, too.
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No, QuickReply.ai isn't free. It offers tiered pricing for different business sizes, focusing on D2C brands.
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Pros: Tailored for D2C brands, Shopify integration, advanced segmentation, customizable chatbots, and direct WhatsApp support. Cons: No free version.
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QuickReply.ai is a purpose-built WhatsApp Marketing Automation platform built especially for D2C brands and online stores.
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Reach out and discover how our product can make your WhatsApp Marketing experience a breeze.
Choose the best WhatsApp Business API solution provider.
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