Best Kwikchat Alternative 2024

KwikChat is the Starter Pack, QuickReply.ai is the Ultimate Kit!

Get ROAS Tracking, Product Browsing Abandonment Flows, Remove Disengaged Contacts Automatically With QuickReply.ai

Over 600+ Merchants have increased AOV and LTV through QuickReply

6 Big Reasons Why D2C Brands Chose QuickReply.ai Over KwikChat

01

Automatic Broadcast Retries

‍Meta’s new “Frequency Capping” prevents WhatsApp users from spam by limiting the number of marketing messages they receive in a set period from different brands. Here’s where QuickReply.ai steps in. Instead of dealing with undeliverable messages manually—where you'd typically download a list of numbers that didn’t receive your message and rerun the campaign for them—QuickReply.ai automates this for you. You can set up auto retry if a message fails. This saves you time and keeps your campaigns flowing smoothly.

Automatic Broadcast Retries
Remove Disengaged Contacts Automatically
02

Remove Disengaged Contacts Automatically  

Save on ad spend by broadcasting messages to active users and filtering out disengaged (ones who haven’t “read” or “replied” or “clicked”) and duplicate accounts. On average, 20% of contacts do not engage with a brand’s WhatsApp communications. Why waste messaging credits on this audience? With Meta cracking down on spam by targeting broadcasts with high block rates, ensuring your messages land well is more important than ever. This keeps your account healthy and boosts your message delivery rates.

03

Product Browsing Abandonment Recovery

‍A significant hurdle for e-commerce businesses is the high rate of website visitors who show interest in products by viewing them yet leave without taking action, such as adding items to a cart. This is a missed opportunity for brands to engage with potential buyers at a crucial moment in their purchasing journey. QuickReply.ai’s Product Browsing Abandonment Flows allow marketing teams to retarget visitors on WhatsApp, even if they haven’t added a product to their carts - the only caveat is that they must have shared their phone number and consent to be contacted on WhatsApp. Here’s how a wig company generated ₹1 lakh in sales with a test budget of ₹242 by retargeting over WhatsApp.

04

Move Over From Basic Chat Panel

With QuickReply.ai, agents can tag chats and add notes, ensuring every conversation gets the attention it deserves. This keeps everything organized and prevents messages from being missed, even when you're not online. Plus, you can track where each interaction comes from—whether it's WhatsApp widgets, ads, broadcasts, or other campaigns—so agents can tailor their follow-up strategies more effectively.

05

ROAS Tracking

‍QuickReply makes revenue mapping accessible for businesses of all sizes. With QuickReply, you can accurately track your return on ad spend (ROAS). Each campaign has a 72-hour attribution window, so you can see if someone made a purchase after being nudged on WhatsApp. Without solid attribution reporting, it's like shooting in the dark. This crucial feature is something KwikChat lacks.

06

Advanced Chatbot Builder

‍With QuickReply.ai, you can easily create custom chatbots per your use case in a few minutes. These advanced chatbots facilitate two-way communication and manage complex flows, allowing customers to complete entire purchase journeys within WhatsApp. This means businesses can provide personalized recommendations and support, significantly improving customer engagement and satisfaction.

Quickreply vs Kwikchat features comparison
QuickReply Postive Shopify Reviews Screenshot
QuickReply Positive Shopify Reviews Screenshot
QuickReply Postive Shopify Reviews Screenshot
QuickReply Positive Shopify Reviews Screenshot

How QuickReply.ai Fares Against KwikChat

Here’s an objective comparison between KwikChat and QuickReply.ai based on WhatsApp marketing features

Quickreply vs Kwikchat features comparison

Deep ecosystem of 30+ integrations

Works with the tools that you use every day.

QuickReply Integrations Ecosystem Graphic

Get More Than Just Support

We aim to maximise campaign effectiveness and customer interaction. Our tailored solutions offer more than just support; they're designed to amplify your brand's presence and success.

QuickReply Customer Success Representatives sharing D2C WhatsApp Playbook's to their customers

Event Playbooks

Benefit from our experience with event-specific playbooks (Diwali, Rakshabandhan, BFCM, etc) and hands-on customer success support for your campaigns.

QuickReply Offers Dedicated Customer Support over WhatsApp

Dedicated WhatsApp Group

Receive immediate support through a dedicated WhatsApp group, crucial for resolving urgent issues like template rejections before major events.

QuickReply Customer Success Representative acting as a standby mark ops person and getting their customers WhatsApp Templates approved

Standby MarkOps

Don’t have a dedicated marketing operations expert? Our team will assist you in implementing all available features, such as setting up chatbots.

The Proof Lies in the ROAS

WhatsApp is the growth pad for DTC teams. Saturated by the ad jungle that is Facebook and Instagram, WhatsApp is where transactions are happening. Some numbers from the QuickReply desk

Abandoned Cart Recoveries

27-35%

Abandoned cart recoveries via QuickReply

Averarge ROAS

500%

Average ROAS of QuickReply customers 

Increasing Contact Database

100%

Increase in phone number collections via WhatsApp popups as opposed to email collections

Daily WhatsApp Messages Sent

10 lakh+

Daily WhatsApp messages pushed by QuickReply customers

FAQs

What is the difference between KwikChat and QuickReply.ai?

KwikChat and QuickReply.ai both enhance customer communication, but QuickReply.ai stands out with advanced features like ROAS tracking, automatic broadcast retries, and an advanced chatbot builder for complete purchase journeys within WhatsApp.

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Is QuickReply.ai free?

No, QuickReply.ai isn't free. It offers tiered pricing for different business sizes, focusing on D2C brands.

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What are the pros and cons of QuickReply.ai?

Pros: Tailored for D2C brands, Shopify integration, advanced segmentation, customizable chatbots, and direct WhatsApp support. Cons: No free version.

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What is the use of QuickReply.ai?

QuickReply.ai is a purpose-built WhatsApp Marketing Automation platform built especially for D2C brands and online stores.

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Still have questions?

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