WhatsApp Marketing Software That Turns Chats Into Customers

Run broadcasts, automate follow-ups, qualify leads, recover carts, and personalize entire customer journeys at scale.

Rated 4.9 on Shopify and G2

Powering WhatsApp automations for 1000+ brands across 29 countries

Explore the Possibilities Across Your Customer Journey

Acquire More Customers With Every Click, Scan, or Signup

Turn ad clicks, website visits, and offline touchpoints into WhatsApp conversations. Use smart integrations and consent-led entry points to build a high-intent audience without friction.

Engage Users With Broadcasts, Bots, and Smart Personalization

Send timely campaigns, automate conversations, and guide users through product discovery, FAQs, or booking — all within WhatsApp. Built for scale, yet feels one-on-one.

Convert Interest Into Revenue, Seamlessly

Recover abandoned carts, push personalized discounts, share catalogs, and enable direct payments — everything your buyer needs to complete a purchase inside chat.

Retain Customers and Unlock Repeat Revenue

Segment smartly, send relevant nudges, and support post-purchase queries, all while learning from behavior. Build long-term loyalty through WhatsApp-led communication.

The WhatsApp Marketing Software That Turns Chaos Into Scalable Workflows

Click to WhatsApp Ads (CTWA)

Converts ad viewers into WhatsApp chats instantly. Ideal for retargeting, product launches, or personalized journeys.

QR Codes for WhatsApp

Bridge offline to online. Let customers scan packaging or flyers to start a WhatsApp conversation, perfect for retail and post-purchase.

WhatsApp Chat Widgets

Engage website visitors with one-click chat options. Ideal for on-the-fence shoppers looking for instant assistance.

Landing Pages with WhatsApp CTA

Drive focused conversations with one-page funnels. Perfect for influencer traffic, SMS, or email follow-ups.

Lead Form Integrations

Follow up with leads from Facebook or Google forms via WhatsApp. Cuts down on response time, ensuring faster engagement.

WhatsApp Broadcast Messages

Send large-scale promotions or updates. Combine templates with personalization for better reach and relevance.

Trigger-Based Messages

Automated messages based on user behavior like cart abandonment or sign-ups. Drive timely, relevant interactions.

Recurring Campaigns

Automate reminders and subscription renewals. Perfect for beauty, wellness, and CPG businesses.

Audience-Specific Campaigns

Segment audiences by purchase frequency, product interest, or activity. Personalizes messages for higher engagement.

Shopify / WooCommerce Sync

Sync customer data, orders, and carts to WhatsApp. Ideal for D2C e-commerce brands.

CRM Integrations (Zoho, HubSpot, etc.)

Sync WhatsApp leads directly to your CRM. Provides sales teams with full context to act faster.

Meta & Google Ads Sync

Retarget leads with WhatsApp follow-ups. Seamlessly combine paid and organic marketing efforts.

Payment Gateway Integration

Send payment confirmations or transactional updates via WhatsApp. Reduces reliance on email/SMS.

Lead Qualification Bot

Automates lead filtering by interest and intent. Helps focus on high-conversion opportunities.

Product Discovery Bot

Interactive product exploration within WhatsApp. Mimics in-store browsing for a rich customer experience.

Booking Bot (Appointments)

Allow customers to book appointments directly through WhatsApp. Reduces manual scheduling and boosts conversion.

Review & Feedback Bot

Collect post-purchase ratings, NPS, and testimonials. Improves customer trust and loyalty.

Bot-to-Human Escalation

Switch to a live agent when needed, based on user queries or sentiment.

Quick Reply Buttons

Facilitates one-tap responses for faster user interactions. Reduces typing effort and speeds up flow completion.

Product Lists & Carousels

Showcase multiple products within WhatsApp chats. Improves product discovery and customer choice.

Rich Media Messaging

Use GIFs, images, PDFs, or voice notes to enhance engagement. Breaks monotony and captures attention.

Personalized Messages with Variables

Send tailored messages with customer names or recent purchase details. Boosts response rates and customer connection.

Auto-Routing Based on Query Type

Assign chats by region, language, or topic. Speeds up response time and ensures efficient issue resolution.

Multi-Agent Chat Inbox

Allow multiple agents to work in parallel, routing chats to the right teams for faster response.

Internal Notes & Chat History

Leave comments and notes within the chat to keep context when switching agents.

Agent Performance Dashboard

Track chat performance across agents. Useful for optimizing workloads and improving SLAs.

Smart Retry on Failed Sends

Auto-retry failed messages using backoff logic. Improves campaign deliverability.

Time-Zone Based Campaign Delivery

Schedule messages based on user location. Prevents late-night notifications and boosts engagement.

Delivery Filters Based on User Activity

Filter out inactive or bounced users from broadcasts. Keeps campaigns clean and efficient.

High-Speed Message Dispatch

Send 1000s of messages at scale with high reliability. Ideal for sales, promotions, and events.

Catalogs / Product Carousels

Showcase offers and products directly within WhatsApp. Increases product discovery and drives conversions.

Dropped Cart Recovery

Automatically remind users who abandoned their carts. Include urgency or discounts to nudge conversions.

Discount Code Distribution

Send coupon codes for first-time customers, holidays, or loyalty rewards. Boosts click-through rates and FOMO-driven sales.

Payment Links in Chat

Enable seamless checkout by integrating payment links. Reduces cart abandonment and friction in the purchase flow.

Intent Recognition in Chat

AI understands user intent (buy, complain, inquire). Tailors responses for faster resolution.

Sentiment Analysis

Detect negative sentiment in real-time and escalate when necessary. Helps prevent churn and improves retention.

Auto-Tagging of Chat Conversations

Automatically categorize conversations as sales, support, or general. Simplifies reporting and retargeting.

AI-Powered Reply Suggestions

AI suggests quick responses for agents. Enhances consistency and speeds up response times.

WhatsApp CRM with User Profiles

Keep user history for smarter, more personalized campaigns. Ideal for remarketing based on past behavior.

Behavior-Based Tagging

Tag users based on actions like “loyal,” “window shopper,” or “first-time buyer.” Enhances targeted campaign effectiveness.

Dynamic Smart Lists

Real-time segments based on user activity. Drives automated, behavior-based campaigns for higher engagement.

Lead Scoring

Score leads based on interaction or purchase history. Prioritize high-intent leads for faster conversion.

Campaign Metrics & Click-Through Rates

Track open and click rates for WhatsApp campaigns. Helps optimize copy, timing, and audience targeting.

Funnel Tracking

See where users drop off in the chat flow. Helps pinpoint areas for conversion optimization.

Conversion Attribution Reports

Measure ROI from WhatsApp campaigns by linking chats to sales. Vital for budget planning and campaign adjustments.

Template Performance Insights

Track which message templates perform best. Helps refine strategies based on data-driven insights.

Stay Compliant and Build Trust with Seamless Messaging

Time-Limited Messaging Rules

Ensure compliance with the 24-hour messaging window. Uses smart automation to optimize timely interactions.

Opt-In Capture Flows

Capture and store user consent for marketing. Keeps your business compliant with WhatsApp’s policies.

Easy Unsubscribe Options

Allow users to easily unsubscribe from marketing. Reduces spam complaints and keeps engagement high.

Template Approval Workflow

Ensure all templates are compliant with WhatsApp’s Business Policy. Prevents delivery failures and ensures smooth communication.

Frequently Asked Questions

Quick answers to our most asked questions

What is WhatsApp Marketing Software and how does it work for businesses?

WhatsApp marketing software allows businesses to engage customers, automate communications, and drive conversions via WhatsApp. Whether you're an eCommerce store or a service-based business, it enables personalized messaging, sales automation, and real-time customer support.

How does WhatsApp Marketing Software benefit eCommerce businesses?

For eCommerce businesses, WhatsApp marketing software helps boost sales with features like abandoned cart recovery, product catalogs, and order updates. You can also send personalized discount codes, payment links, and product recommendations directly to customers, improving conversion rates and repeat purchases.

How does WhatsApp Marketing Software work for non-eCommerce businesses?

For non-eCommerce businesses, WhatsApp marketing software focuses on lead qualification, appointment scheduling, and customer engagement. Service-based businesses can use WhatsApp to follow up with leads, manage inquiries, and provide real-time support, improving conversion and customer retention.

Can I use WhatsApp Marketing Software for both B2B and B2C communication?

Yes, WhatsApp marketing software is versatile for both B2B and B2C communication. Whether you are a B2B company managing client accounts or a B2C brand nurturing customer relationships, you can tailor automated workflows and messaging campaigns to fit your target audience's needs.

How does WhatsApp marketing enhance customer engagement for eCommerce?

For eCommerce businesses, WhatsApp marketing helps drive engagement with product carousels, catalogs, and rich media messages. These features showcase multiple products, enabling customers to browse items, ask questions, and make informed decisions without leaving the app, improving customer satisfaction and purchase intent.

Can WhatsApp Marketing Software improve lead qualification for non-eCommerce businesses?

Yes, for non-eCommerce businesses, WhatsApp marketing software automates lead qualification using chatbots to filter high-intent leads. Whether you're offering consultations, booking services, or handling inquiries, the software qualifies leads by asking relevant questions and routing them to the right team or agent for faster follow-up.

How does WhatsApp Marketing Software support high-volume campaigns?

WhatsApp marketing software is designed to handle high-volume campaigns, including flash sales or seasonal promotions for eCommerce businesses, and event notifications for service providers. With features like broadcast messaging, delivery filters, and time-zone based delivery, businesses can efficiently manage large-scale campaigns and optimize delivery timing.

Is WhatsApp Marketing Software compliant with GDPR and other regulations?

Yes, our WhatsApp marketing software ensures compliance with GDPR, WhatsApp’s Business Policy, and other data protection regulations. It features opt-in capture flows for consent, easy unsubscribe options, and message template approval workflows for both eCommerce and non-eCommerce businesses to stay compliant and build trust with their customers.

1000+ Successful Businesses Rely on QuickReply.ai

Rated 4.9 on Shopify and G2
Dhiraj Jindal Profile Picture

Dhiraj Jindal

Founder at Meadbery

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Cindrella Renji

Cindrella Renji

Founder @ BCOS Its Silver

I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Bharti Profile Picture

Bharti

Marketing Manager

QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.

Yamini Beri Profile Headshot

Yamini Beri

Growth & Digital Marketing

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!

Anvita Rao Profile Picture

Anvita Rao

Head of Customer Relationship Manager

“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”

Karan Pahwa Profile Picture

Karan Pahwa

Founder at The Pillow Company

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

Richard Berry Profile Picture

Richard Berry

Marketing Manager

“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”

Gaurav Kumar Profile Picture

Gaurav Kumar

Head of E-commerce

One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”

Deepak Aggarwal Profile Picture

Deepak Aggarwal

Founder at Auric

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

Dhiraj Jindal Profile Picture

Dhiraj Jindal

Founder at Meadbery

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Cindrella Renji

Cindrella Renji

Founder @ BCOS Its Silver

I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Bharti Profile Picture

Bharti

Marketing Manager

QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.

Yamini Beri Profile Headshot

Yamini Beri

Growth & Digital Marketing

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!

Anvita Rao Profile Picture

Anvita Rao

Head of Customer Relationship Manager

“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”

Karan Pahwa Profile Picture

Karan Pahwa

Founder at The Pillow Company

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

Richard Berry Profile Picture

Richard Berry

Marketing Manager

“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”

Gaurav Kumar Profile Picture

Gaurav Kumar

Head of E-commerce

One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”

Deepak Aggarwal Profile Picture

Deepak Aggarwal

Founder at Auric

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

Dhiraj Jindal Profile Picture

Dhiraj Jindal

Founder at Meadbery

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Cindrella Renji

Cindrella Renji

Founder @ BCOS Its Silver

I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Bharti Profile Picture

Bharti

Marketing Manager

QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.

Yamini Beri Profile Headshot

Yamini Beri

Growth & Digital Marketing

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!

Anvita Rao Profile Picture

Anvita Rao

Head of Customer Relationship Manager

“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”

Karan Pahwa Profile Picture

Karan Pahwa

Founder at The Pillow Company

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

Richard Berry Profile Picture

Richard Berry

Marketing Manager

“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”

Gaurav Kumar Profile Picture

Gaurav Kumar

Head of E-commerce

One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”

Deepak Aggarwal Profile Picture

Deepak Aggarwal

Founder at Auric

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

Dhiraj Jindal Profile Picture

Dhiraj Jindal

Founder at Meadbery

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

Cindrella Renji

Cindrella Renji

Founder @ BCOS Its Silver

I was initially skeptical about QuickReply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only QuickReply, but also all of the other processes on the website. They take the time to create an abandoned cart flow that works best for your business. I've been using QuickReply for months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Bharti Profile Picture

Bharti

Marketing Manager

QuickReply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by QuickReply's service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.

Yamini Beri Profile Headshot

Yamini Beri

Growth & Digital Marketing

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time. Highly recommended for small/ growing businesses!

Anvita Rao Profile Picture

Anvita Rao

Head of Customer Relationship Manager

“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”

Karan Pahwa Profile Picture

Karan Pahwa

Founder at The Pillow Company

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

Richard Berry Profile Picture

Richard Berry

Marketing Manager

“Just getting started. It's pretty good at creating responses. I've got it working on both a website and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”

Gaurav Kumar Profile Picture

Gaurav Kumar

Head of E-commerce

One of the finest products with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”

Deepak Aggarwal Profile Picture

Deepak Aggarwal

Founder at Auric

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

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