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Convert COD Orders to Prepaid

Reduce 13% NDR Using WhatsApp COD To Prepaid Automation

Stop paying reverse logistics on fake orders and inaccurate addresses. Turn cash on delivery orders to prepaid with WhatsApp marketing using QuickReply.ai.

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3 Out 5 Stores Experience High RTO And NDR Rate On Cash On Delivery Orders

QuickReply.ai comes with pre-trained WhatsApp chatbots for different use cases.

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Address & Contact Accuracy Issues

Customer putting in incomplete/ wrong delivery address or contact number

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Unavailability During Delivery

Customer not reachable or picking up at the time of delivery

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Unprepared for COD Payment

Cash on Delivery (COD) amount not ready at delivery.

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900+ DTC BRANDS ARE LAUNCHING THEIR PRODUCTS WITH QUICKREPLY
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Confirm COD Orders & Customer Contact Details

Right after a COD order gets placed, send out an order confirmation message on WhatsApp.

Don’t forget to verify their contact number as well for further communication!

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Avoid - Customers refusing delivery at doorstep because they no longer want it

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Avoid - Customer requesting delivery at a later time or date

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Using WhatsApp Marketing To Convert COD Orders To Prepaid

As we always say, WhatsApp marketing is more than just sending out broadcast messages. Here’s how you can turn COD to prepaid sales with QuickReply.ai.

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Double-Check That COD Delivery Address

Incomplete or wrong customer address is one of the main reasons for failed deliveries. And a common one too!

Use WhatsApp marketing automation to send out delivery address confirmation.

Pro tip: Let customers respond with a correction, if any.

Incentivise COD Customers To Prepay For Orders

75% of online shoppers opt for COD to avoid paying upfront for an order they haven’t received yet.

But the same customer may reject the order at delivery too.

Offer an additional discount, shipping waiver or similar to incentivise these customers to prepay for the order.

Secure that sale!

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900+ Successful Businesses Rely on QuickReply.ai

Based on 120+ reviews across Shopify + G2

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.Highly recommended for small/ growing businesses!

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Yamini Beri

Growth & Digital Marketing

Quick Reply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by Quick reply service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.

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Bharti

Marketing Manager

I was initially skeptical about Quick Reply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only Quick Reply, but also all of the other processes on the website. They take the time to create an abandon cart flow that works best for your business. I've been using Quick Reply for four months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Cindrella Renji

Cindrella Renji

Founder @ BCOS Its Silver

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

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Dhiraj Jindal

Founder at Meadbery

“One of the finest product with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”

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Gaurav Kumar

Head of E-commerce

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

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Deepak Aggarwal

Founder at Auric

“Just getting started. It's pretty good at creating decent responses. I've got it working on both a web site and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”

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Richard Berry

Marketing Manager

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

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Karan Pahwa

Founder at The Pillow Company

“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”

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Anvita Rao

Head of Customer Relationship Manager

FAQs

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