Track revenue, engagement, and customer support metrics—all in one place.
Track revenue, number of orders, abandoned carts recovered, and COD to prepaid conversions directly from your WhatsApp campaigns. Analyze performance weekly, monthly, or daily, and download detailed reports for deeper insights.
Monitor broadcast and campaign performance, including message delivery, open rates, click-through rates (CTR), and customer responses, all in real-time. Get granular data like cost per click, cost per message, ROAS, and engagement percentages.
Evaluate read rates, link clicks, and response times to optimize engagement strategies.
Track agent interactions with reports on chats received, chats assigned, takeover rates, response times, and resolution times. Analyze agent availability and performance to deliver high-quality, timely support.
Measure FAQ performance using AI to track how many queries were accurately resolved based on trained data, improving customer service efficiency.
Analyze agent-wise CSAT scores, first response times, and resolution times to ensure high customer satisfaction.
Know what’s working, fix what’s not, and increase conversions.
Track your team’s response times to improve customer engagement.
Use data-driven insights to turn chats into sales with precision.
It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.Highly recommended for small/ growing businesses!
Yamini Beri
Growth & Digital Marketing
Quick Reply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by Quick reply service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.
Bharti
Marketing Manager
I was initially skeptical about Quick Reply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only Quick Reply, but also all of the other processes on the website. They take the time to create an abandon cart flow that works best for your business. I've been using Quick Reply for four months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.
Cindrella Renji
Founder @ BCOS Its Silver
The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.
Dhiraj Jindal
Founder at Meadbery
“One of the finest product with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”
Gaurav Kumar
Head of E-commerce
“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”
Deepak Aggarwal
Founder at Auric
“Just getting started. It's pretty good at creating decent responses. I've got it working on both a web site and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”
Richard Berry
Marketing Manager
“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”
Karan Pahwa
Founder at The Pillow Company
“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”
Anvita Rao
Head of Customer Relationship Manager
