Does Interakt offer a free trial?
Yes, Interakt offers a 14-day free trial.
Interakt vs DelightChat
Objective Comparison: Which is the Better WhatsApp Marketing Tool?
Interakt
Interakt provides efficient WhatsApp communication solutions, making it a popular choice for small to medium-sized businesses due to its affordability and essential features. It supports bulk messaging campaigns and offers a shared team inbox, allowing multiple agents to manage customer interactions seamlessly.
Pricing
Website:
interakt.shopPricing URL:
Official Interakt PricingFree Trial:
14-Day Free Trial
Pricing:
Starting from â‚ą2,499Â /month
Features
- WhatsApp catalogues and cart
- Automate business notifications
- Bulk campaigns/broadcasts
- Shared team inbox
- GPT-powered chatbots
- CTWA ads
- Omnichannel Support
Delightchat
DelightChat is a WhatsApp solution for small to medium-sized businesses aiming to improve their customer service capabilities. It provides an all-in-one helpdesk and WhatsApp chat service, enabling companies to handle customer support requirements through one integrated inbox. This centralized platform supports multiple communication channels such as WhatsApp, Instagram, Facebook, Email, and Live Chat, streamlining the customer support process.
Features
- Omnichannel Support
- Website Widget
- Shared Team Inbox
- COD Verification
- Analytics ROI
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Shopify App:
Interakt
Industries:
All Industries
Shopify Reviews/Ratings:
4.4 Stars
Pros
- Budget-friendly for smaller enterprises.
- Automated messaging for efficient communication.
- Collaborative team inboxes for enhanced customer support.
Cons
- No WhatsApp Chatbot integration.
- No WhatsApp Retry.
- Complex and non-intuitive user segmentation and setup.
- No Product Browsing Abandonment Tracking.
- Support is limited to e-mail only, often with a 2-3 day response time.
- No revenue attribution for broadcast campaigns.
- Limited app integrations, dependent on subscription levels.
FAQs
How much does Interakt cost after the free trial?
After the 14-day free trial, Interakt's monthly pricing starts from â‚ą2,499.
What industries can benefit from using Interakt?
Interakt is designed for all industries, offering efficient WhatsApp communication solutions to small—and medium-sized businesses looking to streamline customer interactions.
What are the main limitations of Interakt?
Interakt has several limitations: it lacks WhatsApp chatbot integration, does not offer broadcast retry or product browsing abandonment tracking, has complex and non-intuitive user segmentation and setup, limited support available only via email with a 2-3 day response time, no revenue attribution for broadcast campaigns, and limited app integrations depending on subscription levels.
What are the key features of Interakt?
Interakt offers key features such as WhatsApp catalogs and carts, automated business notifications, bulk campaigns/broadcasts, a shared team inbox, GPT-powered chatbots, Click-to-WhatsApp (CTWA) ads, and omnichannel support.
Shopify App:
Delightchat
Industries:
All Industries
Shopify Reviews/Ratings:
4.9 Stars
Pros
- Omnichannel support
- Shared team inbox
- Campaign Analytics
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Cons
- Limited to support only
- Expensive for growing D2C brands
- Basic chatbot builder
- No deep customer segmentation
- No support for Click-to-WhatsApp (CTWA) ads
- Greentick is provided to premium plan users only
- No broadcast retry
- No product browsing abandonment tracking
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FAQs
Does DelightChat offer a free trial?
Yes, DelightChat offers a 14-day free trial.
How much does DelightChat cost after the free trial?
After the 14-day free trial, DelightChat pricing starts from $49 per month.
What industries can benefit from using DelightChat?
DelightChat is suitable for all industries. Its integrated helpdesk and WhatsApp chat service enhance customer support across various sectors by consolidating multiple communication channels into one platform.
What are the main limitations of DelightChat?
DelightChat has several limitations: it is focused solely on support, making it expensive for growing D2C brands; it offers a basic chatbot builder; it lacks deep customer segmentation; it does not support Click-to-WhatsApp (CTWA) ads; and it provides the Greentick verification only to premium plan users.
What are the standout features of DelightChat?
DelightChat offers several standout features, including omnichannel support for seamless communication across WhatsApp, Instagram, Facebook, and Email; a shared team inbox for better collaboration; a website widget for easy customer interaction; COD verification; and analytics to measure ROI.
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