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DelightChat vs QuickReply.ai

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
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Delightchat

DelighChat logo

DelightChat is a WhatsApp solution for small to medium-sized businesses aiming to improve their customer service capabilities. It provides an all-in-one helpdesk and WhatsApp chat service, enabling companies to handle customer support requirements through one integrated inbox. This centralized platform supports multiple communication channels such as WhatsApp, Instagram, Facebook, Email, and Live Chat, streamlining the customer support process.

Pricing

Pricing URL:
Free Trial:
14-Day Free Trial
Pricing:
Starts from $49/month
DelightChat Pricing Plan

Features

  1. Omnichannel Support
  2. Website Widget
  3. Shared Team Inbox
  4. COD Verification
  5. Analytics ROI

QuickReply.ai

QuickReply.ai logo

QuickReply.ai is the go-to choice for WhatsApp marketing among growing and established D2C brands looking for a more nuanced platform that offers customizations based on different use cases. The platform helps brands convert one-time visitors into loyal repeat buyers through personalized and engaging interactions based on individual buyer behavior.

Pricing

Free Trial:
No
Pricing:
Starts from Rs 2,999
QuickReply.ai Pricing

Features

  1. Advanced Customer Segmentation
  2. Revenue Attribution
  3. Broadcast Retry
  4. Product-specific abandoned cart journeys
  5. Product Browsing Abandonment Retargeting
  6. Easy-to-use chatbot builder

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Shopify App:

Delightchat

Industries:
All Industries
Shopify Reviews/Ratings:
4.9 Stars
DelightChat Shopify App Reviews

Pros

  • Omnichannel support
  • Shared team inbox
  • Campaign Analytics

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Cons

  • Limited to support only
  • Expensive for growing D2C brands
  • Basic chatbot builder
  • No deep customer segmentation
  • No support for Click-to-WhatsApp (CTWA) ads
  • Greentick is provided to premium plan users only
  • No broadcast retry
  • No product browsing abandonment tracking

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FAQs

Does DelightChat offer a free trial?

Yes, DelightChat offers a 14-day free trial.

How much does DelightChat cost after the free trial?

After the 14-day free trial, DelightChat pricing starts from $49 per month.

What industries can benefit from using DelightChat?

DelightChat is suitable for all industries. Its integrated helpdesk and WhatsApp chat service enhance customer support across various sectors by consolidating multiple communication channels into one platform.

What are the main limitations of DelightChat?

DelightChat has several limitations: it is focused solely on support, making it expensive for growing D2C brands; it offers a basic chatbot builder; it lacks deep customer segmentation; it does not support Click-to-WhatsApp (CTWA) ads; and it provides the Greentick verification only to premium plan users.

What are the standout features of DelightChat?

DelightChat offers several standout features, including omnichannel support for seamless communication across WhatsApp, Instagram, Facebook, and Email; a shared team inbox for better collaboration; a website widget for easy customer interaction; COD verification; and analytics to measure ROI.

Shopify App:

QuickReply.ai

Industries:
E-commerce
Shopify Reviews/Ratings:
4.8 Stars
QuickReply.ai Shopify Reviews

Pros

  1. Deep Shopify integration
  2. Tailored for D2C brands
  3. Advanced customer segmentation
  4. Customizable chatbots
  5. Direct WhatsApp support

Cons

  1. No free version.
  2. Focused heavily on D2C

FAQs

Does QuickReply.ai offer a free trial?

No, QuickReply.ai does not offer a free trial.

How much does QuickReply.ai cost?

QuickReply.ai's pricing starts from Rs 2,999 per month.

What industries can benefit from using QuickReply.ai?

QuickReply.ai is designed primarily for e-commerce businesses, particularly growing and established D2C brands looking for a nuanced platform that offers customizations based on different use cases.

What are the main limitations of QuickReply.ai?

QuickReply.ai has a couple of limitations: it does not offer a free version and is heavily focused on D2C brands, which may not suit businesses outside this sector.

What are the key features of QuickReply.ai?

QuickReply.ai offers several key features, including advanced customer segmentation, revenue attribution, broadcast retry, product-specific abandoned cart journeys, product browsing abandonment retargeting, and an easy-to-use chatbot builder. These features help brands convert one-time visitors into loyal repeat buyers through personalized and engaging interactions based on individual buyer behavior.

Turn 1 time visitor into repeat customer with WhatsApp marketing

Leverage the untapped growth potential of WhatsApp marketing to acquire and retain customers.