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Bitespeed vs Wati

Objective Comparison: Which is the Better WhatsApp Marketing Tool?
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BiteSpeed

BiteSpeed

Bitespeed is a WhatsApp marketing tool that offers omnichannel support inbox. Built for Shopify stores, it helps brands automate their buyers’ journey on WhatsApp. Focused primarily on e-commerce businesses and their use cases, it helps businesses upsell, cross-sell, get product reviews, run abandoned cart journeys, and send broadcasts to different customer segments within WhatsApp.

BiteSpeed  Demo

Pricing

Website:
BiteSpeed
Pricing URL:
Plans and Pricing
Free Trial:
Free Trial for 1 month at $0
Pricing:
Free to start. Business plan starts at $249.99/month
BiteSpeed Pricing

Features

  1. Omnichannel Support
  2. Gamified pop-ups for lead capture
  3. Bulk Messages Segmentation
  4. Collect photo reviews withing WhatsApp

Wati

Wati Logo

Wati is a WhatsApp Business API solution provider that facilitates customer engagement, sales, and marketing conversations on WhatsApp. It’s designed to help businesses automate conversations and manage customer interactions effectively.

Wati Dashboard UI Screenshot

Pricing

Website:
wati.io
Free Trial:
Yes (7 Days)
Pricing:
Starting from - Rs 2499/month | $4.99 Shopify Add-on
Wati Pricing Plan Screenshot

Features

  1. Shared Team Inbox
  2. Chatbot Builder
  3. Contact Management
  4. APIs & Web-hooks
  5. Broadcast Management
  6. WhatsApp Catalog
  7. Template Submission

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Shopify App:

BiteSpeed

Industries:
E-commerce
Shopify Reviews/Ratings:
4.9
BiteSpeed Shopify Review

Pros

  • Built for e-commerce stores on Shopify
  • Chatbot builder
  • Omnichannel Support Inbox
  • Revenue Attribution with UTM tracking

Cons

  • No Smart Agent Routing
  • No Chat Disposition
  • Basic Agent Analytics
  • Poor Support

FAQs

Does BiteSpeed offer a free trial?

Yes, BiteSpeed offers a free trial.

How much does BiteSpeed cost?

BiteSpeed is free to start, with the Business plan starting at $249.99 per month.

What industries can benefit from using BiteSpeed?

BiteSpeed is primarily designed for e-commerce businesses.

What are the main limitations of BiteSpeed?

The main limitations of BiteSpeed include:

  • No Smart Agent Routing
  • No Chat Disposition
  • Basic Agent Analytics
  • Poor Support

What are the key features of BiteSpeed?

The key features of BiteSpeed include:

  • Omnichannel Support
  • Gamified pop-ups for lead capture
  • Bulk Messages Segmentation
  • Collecting photo reviews within WhatsApp

Shopify App:

Wati

Industries:
All
Shopify Reviews/Ratings:
4.3. Stars
Wati Shopify App Listing Screenshot

Pros

  • Broad functionality
  • Chatbot automation
  • User-friendly interface
  • Cheaper to start with

Cons

  • Limited D2C personalization
  • Email/chatbot-only support
  • No Broadcast Retry
  • No Revenue Attribution
  • No Product Browsing Abandonment Tracking

FAQs

1. Does Wati offer a free trial?

Yes, Wati offers a 7-day free trial.

2. How much does Wati cost?

Wati's pricing starts at Rs 2,499 per month. Additionally, there is a $4.99 per month charge for the Shopify add-on.

3. What industries can benefit from using Wati?

Wati is designed to support businesses across all industries, helping them automate conversations and manage customer interactions effectively on WhatsApp.

4. What are the main limitations of Wati?

Wati has several limitations: It offers limited D2C personalization, support is limited to email and chatbot, broadcast retry and revenue attribution are lacking, and product browsing abandonment is not tracked.

5. What are the key features of Wati?

Wati offers several key features, including a shared team inbox, chatbot builder, contact management, APIs and webhooks, broadcast management, WhatsApp catalog integration, and template submission. These features facilitate customer engagement, sales, and marketing conversations on WhatsApp.

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