WhatsApp + Shopify Integration

Integrate WhatsApp with Shopify for automated messages on key events

Trigger WhatsApp messages for key revenue events – abandoned carts, browsed products, orders shipped etc. Keep a log of all chats happening between customers and you on Shopify.

500+
Active Customers
2x
Customer LTV
80 Million
Messages Sent
24x ROAS
On WhatsApp Campaigns

Integrate WhatsApp with Shopify for automated messages on key events

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TOP DIGITAL TEAMS TRUST QUICKREPLY FOR WHATSAPP ←> SHOPIFY CRM INTEGRATIONS
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Supported triggers and actions

Trigger originates in Shopify, action
concludes over WhatsApp

When this happens…

…automatically do this

Trigger -
 New Order Placed
Action -
Send a personalized order confirmation message to the customer with order details, estimated delivery time, and a thank you note.

When this happens…

…automatically do this

Trigger -
Order Payment Completed
Action -
Send a payment confirmation message with a digital receipt, including payment summary and order details.

When this happens…

…automatically do this

Trigger -
Order Delivered
Action -
Send a delivery confirmation message with an option to provide feedback upsell/cross-sell.

When this happens…

…automatically do this

Trigger -
Abandoned Cart
Action -
Send a cart recovery reminder with the items left in the cart, offering an incentive (e.g., discount, free shipping) to encourage completion of the purchase.

When this happens…

…automatically do this

Trigger -
Customer Adds a Product to Wishlist
Action -
Send a notification reminding the customer of the item in their wishlist, with a link to purchase and any applicable discount or promotion.

When this happens…

…automatically do this

Trigger -
2 Days After Delivery
Action -
Send a feedback message to rate order quality

   Trigger originates in WhatsApp, action concludes over Shopify

When this happens…

…automatically do this

Trigger -
Customer Submits Feedback or Review via WhatsApp
Action -
Automatically log the review in Shopify, associate it with the corresponding product, and trigger a thank you response via WhatsApp.

When this happens…

…automatically do this

Trigger -
Customer Subscribes to WhatsApp Notifications
Action -
Update the customer’s communication preferences in Shopify to reflect their subscription to WhatsApp updates.

When this happens…

…automatically do this

Trigger -
Customer Requests Order Cancellation via WhatsApp
Action -
Trigger the order cancellation process in Shopify and update the order status, followed by a confirmation message in WhatsApp.
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500+ Successful Businesses Rely on QuickReply.ai

Based on 120+ reviews across Shopify + G2

It's a splendid product. They are affordable and do special customisations too! We had some requirements involving QuickReply to cross-integrate with our internal softwares, and it was as smooth as butter. Basically, QR will make your Whatsapp Marketing Journey a pleasant experience. The team is super supportive, and they are always at their toes to get things done on time.Highly recommended for small/ growing businesses!

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Yamini Beri

Growth & Digital Marketing

Quick Reply team understands the needs of ours and being helpful ! The customer service is great and Neha is doing a wonderful job, We are really impressed by Quick reply service. This tool really helps to connect with customers easily.We want you to know how much we appreciate your business. Thank you for providing the best possible service.

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Bharti

Marketing Manager

I was initially skeptical about Quick Reply, but I decided to give it a try for a month. I'm glad I did! The team is extremely helpful, and they make sure that you understand not only Quick Reply, but also all of the other processes on the website. They take the time to create an abandon cart flow that works best for your business. I've been using Quick Reply for four months now, and I would recommend it to any small or medium business. It's cost-effective and easy to use.

Cindrella Renji

Cindrella Renji

Founder @ BCOS Its Silver

The app's user-friendly interface and efficient features make communication a breeze. What really stood out, though, was the exceptional customer service. The app itself is a game-changer, streamlining the process of CTWA Ads and keeping conversations organized. Quickreply has become an integral part of my daily routine, and I highly recommend it to anyone looking for a reliable messaging solution.

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Dhiraj Jindal

Founder at Meadbery

“One of the finest product with a highly experienced team. They have a good team who understand needs very quickly and they are very fast in implementing. I would suggest if you have few employees and still want to make more numbers of customers interact with your brand, QuickReply.ai is the answer.”

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Gaurav Kumar

Head of E-commerce

“To every problem, they have a solution. We came with different use cases and problem statements. At every junction, they guided us either with their suite of features or customized them for our needs. They take customer service seriously ensuring great response time. I always receive response within few mins and account management is right up to my expectations”

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Deepak Aggarwal

Founder at Auric

“Just getting started. It's pretty good at creating decent responses. I've got it working on both a web site and Facebook. I'm also impressed by the tech support on-line. I asked a few newbie questions, they gave me the responses I needed to go forward. Well done, guys!.”

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Richard Berry

Marketing Manager

“If you’re looking for a WhatsApp marketing solution, we’d say QuickReply.ai is the solution you’re looking for! Their support team is extremely proactive as well, helping us understand the various features and capabilities of the platform and create a comprehensive WhatsApp marketing strategy to reach our customers.”

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Karan Pahwa

Founder at The Pillow Company

“QuickReply.ai has enabled us to use WhatsApp marketing at scale for our promotions, cart recovery campaigns and customer engagement. The WhatsApp chatbots and automations have been very helpful in handling high volume queries and have reduced the manual intervention required to a major extent.”

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Anvita Rao

Head of Customer Relationship Manager

Connect Shopify and WhatsApp with QuickReply. Integration live on 900+ stores and counting